Words bridge gaps.
Let’s work together to make products more inclusive and easier to understand.
A little about me:
UX writer @ Evernorth Health Services
Former tech writer with 7+ years of professional writing experience
Plain language advocate
Massive Golden Girls fan
Appreciate occasionally going outside
Feedback from design/product/tech partners:
“Jacob gracefully navigates ambiguity and complex projects with versatility, maturity, optimism, and grit. He shows patience and a positive attitude in high-friction projects.”
“Excellent collaborator who is open-minded and supportive of different perspectives, making working with him easy, fun, productive, and successful.”
“Jacob demonstrates care and accountability in problem-solving, consistently delivering the best user experience.”
“Jacob’s effective and proactive communication style brings disciplines together, ensuring teamwork in tandem and understanding complex ideas clearly. ”